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Ordering Information
We provide three easy ways to place your order: by phone, fax or online. If ordering online, simply browse our catalog, add products to your order, and determine the quantities you would like of each product. Once you've added all of the items that you wish to purchase you can begin the check out process. This process involves four simple steps: (1) Review Your Order, (2) Enter Shipping Information, (3) Enter Billing Information and (4) Confirm / Place Order. You will receive an confirmation email once your order is submitted. You will also receive an email once your order has been shipped.
Website Security
We utilize advanced SSL (Secure Sockets Layer) encryption, the highest level of security available today, to ensure the security of your personal information.
In order to protect our customers to the fullest extent, Palm
Bay Gifts does not store your credit card information at any
time. Furthermore, any personal information given to
Palm Bay Gifts will be protected and will not be disclosed to
any third party.
Payment Information
We accept the following credit cards: Visa, Mastercard, Diner's
Club and American Express. Our website features an SSL secure
connection during the transaction keeping your information secure
and private. When checking your credit card statement,
please note that you will be billed by "Palm Bay Partners".
Delivery Information
Local Delivery
Local courier service is available within Miami-Dade, Broward and Palm Beach counties. Delivery time is typically 2-3 days. Same day delivery is also available. Local delivery rates start at just $10. Rates vary depending on delivery locations.
National Delivery
Standard shipping time for deliveries across the United States
is typically 5-7 days. Ground shipping rates start at just $10.
Next day air is also available. Rates vary depending on product
size, weight and delivery address.
Sales Tax
All sales made within Florida are subject to a 7% sales tax.
Wine & Tobacco Sales
Unfortunately, we can not ship wine or tobacco outside of Florida
at this time. You must be at least 21 years old to purchase
gifts that include alcohol and at least 18 years old to purchase
gifts that include tobacco products. Proof of age will be required
at the time of purchase and upon delivery for all orders including
wine or tobacco products. Our hand picked wine and tobacco selections
are provided by Palm Bay Partners, LLC.
Where is My Order?
Please Contact Us if you are having difficulty tracking your orders. Our customer service representatives will be happy to assist you.
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